One Fit City
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Refund Policy


OneFitCity Refund Policy
If at anytime during your first 30 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs.  If you are not satisfied, we will gladly offer you a refund for your purchase, and downgrade your account to a free directory listing.

Auto-Renewal Policy
For your convenience, your yearly subscriptions will auto-renew until you cancel the service. Every time before your subscription auto-renews, we will send an e-mail specifying the amount that will be charged to your credit card. Similarly, after each renewal we will send you a receipt via e-mail specifying the amount that has been deducted together with the next renewal date and the next renewal amount. If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date. If you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized OneFitCity to charge the subscription fee to the Credit Card last used by you.

OneFitCity Profile Description
OneFitCity offers a profile that will be displayed on the OneFitCity website. This profile will allows health, wellness, and fitness providers to:
-Display photos of their services
-Write a description of their offerings
-Upload events to the event calendar
-Offer product/service discounts
-Post articles about their business

The profile price is 3000 HKD, but may be offered at a discount. Payment will be made in quarterly instalments.